What they don't want you to know    
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Important Information about Priceline.com

Priceline Restrictions:

• All rooms will accommodate up to 2 adults. Requests for bed types (King, Queen, 2 Doubles, etc.) or other special needs (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed.
• If a hotel accepts your price, priceline will immediately charge your credit card the total cost of your stay. Rooms purchased through priceline can not be cancelled, changed or transferred and refunds are not allowed.
• Once a priceline request for a hotel room is submitted, it cannot be modified.
• All reservations are non-cancelable, non-refundable, nonchangeable and non-transferable.
• Hotel rooms purchased through priceline are not eligible for
frequent traveler points, upgrades, vouchers, or other discounts and incentives.
• The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional local occupancy taxes and incidental charges (phone calls, room service, parking, resort fees, etc.). These charges are not included in your offer price.
• The guest on the reservation must be 21 years or older to check into the hotel.


Hotel Accommodations and Special Requests:
All hotel reservations are guaranteed for double occupancy (one double bed or two twin beds). Priceline requests that our hotel partners provide non-smoking rooms. However room assignments are based on hotel availability and are at the hotels discretion. Priceline cannot guarantee a non-smoking room, nor can we guarantee you will have one bed or two.
If you have special requests (such as smoking room, pet
accommodations, type of bedding, connecting rooms, view, floor location, etc.), you must call the hotel and verify that special requests can be met after your reservation is confirmed. Priceline makes no guarantee that special requests will be met. A hotel reservation cannot be refunded, canceled or modified on the basis that the special requests of a guests
were not (or could not be) met by the hotel.



So how to get what you really need? Just ask, if they have a room available that meets your needs. Usually they can help you. If you sign up for the hotel’s award program like Hilton HHonors or Gold Crown Club, you have a better chance of getting your perfect room. They view you as more than a one time guest. You are letting them know that you plan on visiting and spending more money there in future